Volunteer Portal
The Volunteer Portal is a key feature of Volunteer Management, but acts as a separate, volunteer-facing web application where volunteers can see their schedule, sign up for open shifts, submit requirement completions, request time off, and manage their notification preferences.
How volunteers access the portal
The portal is a separate, volunteer-facing site (at /volunteer-portal/). Volunteers get in by accepting an emailed invitation — sent by staff from the volunteer's Portal Access page — where they set up a login. After that, they sign in with their email and password (or an emailed code, if enabled).
What volunteers can do
The portal's navigation has these sections:
- Home — Their upcoming shifts and recurring schedules; they can cancel a shift, which records a one-day time off for that date.
- Available Shifts — A weekly calendar of open shifts they can sign up for. If a job requires approval, the signup is submitted as Pending Approval ; jobs may also require certain skills or completed requirements to be eligible.
- Requirements — Their assigned requirements and status. Where allowed, they can submit a completion (with dates, notes, and any required files), which goes to staff for review.
- Shift History — A read-only record of their past shifts with hours and mileage.
- Time Off — Request time off for future dates, and cancel upcoming requests.
- Notification Preferences — Manage their email and SMS opt-in and choose which notifications they receive.
You control a volunteer's access from their Portal Access page (Edit → Portal Access) on the staff side — that's where you invite them or revoke access. Self-signups that need approval, and requirement completions submitted in the portal, appear on the staff side for you to review.